Spokane County Performance Indicators

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Human Resources

The Human Resources Department models leadership and professionalism within a network of strategic partners. We are committed to providing a broad range of customer-centered services which include recruitment/retention, benefits/classification/compensation, commute trip reduction/parking, legal/employment law compliance, and workforce development.

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Tim Hansen Human Resources Director
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Description:

Number of employees who voluntarily left County employment as a percentage of total headcount.


Significance:

This measurement can indicate we have serious employment issues to address.

Tim Hansen Human Resources Director
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Description:

Measuring the percentage of benefit PA forms that contain errors.


Significance:

It is critical that data is accurate so that employees' paychecks are not impacted.

Tim Hansen Human Resources Director
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Description:

Personnel Entry errors made by HR as a percentage of total personnel action forms processed.


Significance:

Process personnel action forms accurately. Errors may result in improper wages paid to employees.

Tim Hansen Human Resources Director
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Description:

Number of days from which a job posting is opened to date hiring manager makes an offer.


Significance:

Important to recruit and hire great employees in the least amount of time at the least amount of cost.

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Spokane County Voluntary Turnover Rate
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Percentage of Processing Errors for Benefit Personnel Action (PA) Forms
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Personnel Action Forms Error Rate
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Average Days to Fill a Vacancy